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Contact us

At EzyDog, we are committed to providing top-notch customer service. Whether you have a question, need assistance with a product or just want to say hello, we're here to ensure you get the best possible service and shopping experience. There are several ways to get in touch with us. Our dedicated customer support team is ready to assist you with any enquiries, questions or product education you may want to learn. We take pride in our quick response times and friendly service. You can reach us via:

Live chat

Live chat

For immediate assistance, our live chat feature is available during business hours. Click the chat icon in the bottom corner of your screen, and you'll be connected with a knowledgeable Ezydog representative.

Phone

Phone

Call us at our HQ on +61 7 5508 2700 during our business hours and one of our representatives will be happy to assist you.

Email

Email

Send us an email at enquiries@ezydog.com.au and we'll get back to you as soon as possible.

Consultation

Consultation

Sometimes a quick consultation with one of our product experts will ensure you make the right choice of product perfect for your dog’s personality or breed. We offer a consultation service where you can book a time for us to give you a call. If you want expert advice book here.

Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs)

Before reaching out to us, you might want to check our FAQ section. We've compiled answers to common questions about our products, orders, shipping, and more. It's a great resource for finding quick solutions to your inquiries.

Stockists

Stockists

If you want to shop our products in person, we have over 500 stockists Australia wide (and globally too) Please use our Store Locator to find a store near you.

Stay Connected

Stay Connected

Don't forget to connect with us on social media for the latest updates, product releases, and special offers. You can find us on Instagram and Facebook. Don’t forget to sign up to our newsletter too for VIP service and special offers.

Feedback and Suggestions

Feedback and Suggestions

We value your feedback and welcome any suggestions to improve our products and services. Feel free to share your thoughts with us through our online feedback form or by emailing hello@ezydog.com.au